Frequently Asked Questions

I just signed up, what now?


You will be sent our questionnaire via email that you registered with. Please answer it with as much detail as possible. If you did not recieve our questionnaire, check your spam folder. If you still did not get it please contact us immediately at support@fit-m.com




Is your app available on Android and IOS?


Yes.




Can I cancel anytime?


Yes.




Are your trainers certified?


Yes. All of our coaches have at least 1 personal training certification.




Why are your prices so low?


Getting in shape shouldn't have to break the bank.




Can I pick my trainer?


At this time we do not allow clients to pick. Based on your questionnaire, we will pair with the trainer best suited to help you.




Can I switch trainers?


Yes. We always will try to match you based on personality and goals. If you don't feel its a good fit you can always request a switch and we can match you with another trainer.





CONTACT US

INSTAGRAM